In order for logistics service providers to be able to retrieve their order data in the Outbound Order Book, they must first register on the RIO Platform and then book the Outbound Order Book in the RIO Marketplace. The process takes place in the following steps:

The use of the Outbound Order Book is free of charge for logistics service providers.

In the "Documents" section you will find detailed instructions on the onboarding process for the Outbound Order Book.

Information on the Outbound Order Book can also be found directly on the RIO Cloud website: https://rio.cloud/de/shipper/outbound-order-book

The Outbound Order Book offers a web-based application as well as a system interface. The interface is REST-based and is using the XML format of the Finished Vehicle Logistics (FVL) message standard for data exchange. On this site you can find all information regarding the implementation of the system interface of the Outbound Order Book as well as the usage of the FVL message standard.

FVL Message Standard

The FVL messaging standard provides contractors with an industry-wide messaging standard that they can also use to communicate with other customers.

General information on the Finished Vehicle Logstics (FVL) news can be found on the websites of the VDA, Odette and ECG.

Link: https://www.odette.org/resources/finished-vehicle-logistics

FVL News in Volkswagen Group Logistics

Volkswagen Group Logistics uses the FVL messages in accordance with the standard and regularly coordinates the implementation with the VDA and ECG associations and their respective members in order to comply with the industry-wide possible process for the use of the messages.

Nevertheless, Volkswagen Group Logistics offers its own guideline for the implementation of FVL messages with specific descriptions of how to use the individual data fields. Furthermore, all unused optional fields and selection options have been removed to facilitate validation. You can find them in the file FVL_messages_Odette 1.2_VW 1.0_20230612.zip .

Since the messages cover a wide range of applications and Volkswagen Group Logistics has not implemented all messages, you will find an overview of the messages currently in use and their purpose on this page.

Currently used FVL messages

The following graphic shows a schematic representation of the exchange of messages between Volkswagen Group Logistics and a transport service provider.

For transport requests, message FV14a is sent to the service provider. The latter must in turn confirm the planned execution of the order with an FV14b message. As soon as the service provider has started executing the order, the status can be transmitted via an FV17 message. If it is contractually agreed, the service provider can also refuse to execute the order or report a malfunction that prevents him from executing the order by means of a specially filled FV14b message.

For vehicle handling service providers and some transport service providers, the FV18 message is also used to order the execution of services. After the implementation has been completed, the service provider must also report back the implementation via an FV18 message.

A detailed process description can be found in the document Using the Finished Vehicle Logistics Message Standard in the Process Chain - V1.1 - 20230925.pdf . In addition, you can find sample files for these use cases in the file FVL_example_messages_VW_20230925.zip.

Technical description of the REST-API

Since the system interface is operated and further developed by RIO, you can find all further information such as an OpenAPI specification directly at RIO: https://rio.cloud/de/apis/finished-vehicle-logistics

Application Support

If you have any questions about the operation of the Outbound Order Book or other technical questions (e.g. regarding the implementation of the interface), please contact the application support at RIO directly.

Examples of such questions:

• Problems logging in
• Access data for the interface
• Problems with the operation of the web application

RIO Support

Formular (rio.cloud)

Operational support with regard to order data

If you have any questions about the content of the orders, please contact your contractual contact person at Volkswagen Group Logistics directly.

Examples of such questions:

• An order has been submitted for services that are not contractually agreed
• The job cannot be executed due to capacity reasons
• Contact persons at the pick-up or drop-off location cannot be reached

For operational support of used car logistics, you can contact the following contact:

Post office box Cartrans

gwa.team@mosolf.de