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B2B SupportB2B Support


Competence in all areas

The SIT consists of an international team that supports you in your daily dealing with the Group Business Platform.

Divided in multilingual competence teams, each application and info service is supported competently and efficiently by the areas Procurement, Department for Research and Development, Quality Assurance Area, and Logistics.

Video Tutorials

After login on the Group Business Platform with your User ID and password, the video tutorials will be available to you showing valuable tips and tricks for your daily tasks on the platform.

B2B Support Wolfsburg (Germany)

Monday to Friday between 8 AM and 6 PM (CET).

Phone: +49 5361 - 9 - 33099

Supported languages:
German, English, Spanish, Italian, Turkish, French, Portuguese

B2B Support Puebla (Mexico)

Monday to Friday between 8 AM and 6 PM (-7 hrs to CET)

Phone: +52 222 - 230 - 9386

Supported languages
English, Spanish, Portuguese

B2B Logistics Support Puebla (Suppliers for Audi Mexico)

Responsible for the applications WebEDI, TSB-Generator and the validation of the Global Transport Label as well as the Transport- and Shipment Documents

Monday to Friday between 8 AM and 4 PM (-7 hrs to CET)

Phone: +52 222 – 303 – 3933

Supported languages
Spanish, English

B2B Support Pune (India)

Servicetime India
Monday to Friday between 8:30 AM and 5:30 PM (+4,5 hrs to CET)

Servicetime China
Monday to Friday between 7:30 AM and 5:30 PM (+7 hrs to CET)

India Phone: +91 2135 - 669 - 300
China Phone: +86 10 - 6531 - 5910


Supported languages
Hindi, Marathi, English, Chinese, German