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B2B SupportB2B Support

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Competence in all areas


The SIT consists of an international team that supports you in your daily dealing with the Group Business Platform.

Divided in multilingual competence teams, each application and info service is supported competently and efficiently by the areas Procurement, Department for Research and Development, Quality Assurance Area, and Logistics.

Video Tutorials

After login on the Group Business Platform with your User ID and password, the video tutorials will be available to you showing valuable tips and tricks for your daily tasks on the platform.

B2B Support Wolfsburg (Germany)

Servicetime
Monday to Friday between 8 AM and 6 PM (CET).

Contact
Phone: +49 5361 - 9 - 33099
Mail: b2bteam@vwgroupsupply.com

Supported languages:
German, English, Spanish, Italian, Turkish, Portuguese, Russian, Czech

B2B Support Puebla (Mexico)

Servicetime
Monday to Friday between 8 AM and 6 PM (-7 hrs to CET)

Contact
Phone: +52 222 - 230 - 9386
Mail: b2bteam-amerika@vwgroupsupply.com

Supported languages
German, English, Spanish, Portuguese

B2B Logistics Support Puebla (Suppliers for Audi Mexico)

Responsible for the TSB-Generator and the validation of the Global Transport Label as well as the Transport- and Shipment Documents

Servicetime
Monday to Friday between 8 AM and 4 PM (-7 hrs to CET)

Contact
Phone: +52 222 – 303 – 3933
Mail: b2b-logistics@vw.com.mx

Supported languages
Spanish, English

B2B Support Pune (India)

Servicetime
Monday to Friday between 8:30 AM and 17:30 PM (+4,5 hrs to CET)

Contact
Phone: +91 2135 - 669 - 300
Mail: b2bteam-asia@vwgroupsupply.com

Supported languages
Hindi, Marathi, English, German