Support regarding the ONE.Konzern Business Plattform
Questions regarding the ONE.Konzern Business Plattform are answered by the Supplier Integration Team (SIT).
The Supplier Integration Team (SIT) consists of an international team that supports you in your daily dealing with the ONE.Konzern Business Plattform.
Divided in multilingual competence teams, each application and info service is supported competently and efficiently by the areas Procurement, Department for Research and Development, Quality Assurance Area, and Logistics.
After login on the Group Business Platform with your User ID and password, the video tutorials will be available to you showing valuable tips and tricks for your daily tasks on the platform.
Volkswagen Group Services
Monday to Friday between 8 AM and 6 PM (CET)
Phone: +49 5361 - 9 - 33099
VW de México
Monday to Friday between 8 AM and 6 PM (local)
Phone: +52 222 - 230 - 9386
Support Asia - India
VW India Pvt.
Monday to Friday between 7:00 AM and 5:30 PM (+3,5 hrs to CET in summer / +4,5 hrs to CET in winter)
Phone: +91 2135 - 669 - 300
Support Asia - China
Monday to Friday between 9:30 AM and 7:30 PM (+6 hrs to CET in summer / +7 hrs to CET in winter)
Phone: +86 10 - 6531 - 5910
Support Logistics Americas
(only suppliers for Audi Mexico)
Responsible for the applications WebEDI, TSB-Generator and the validation of the Global Transport Label as well as the Transport- and Shipment Documents
Monday to Friday between 8:00 AM and 4:00 PM (local)
Phone: +52 222 - 303 - 3933