Support regarding the ONE.Konzern Business Plattform

Questions regarding the ONE.Konzern Business Plattform are answered by the Supplier Integration Team (SIT).

The Supplier Integration Team (SIT) consists of an international team that supports you in your daily dealing with the ONE.Konzern Business Plattform.

Divided in multilingual competence teams, each application and info service is supported competently and efficiently by the areas Procurement, Department for Research and Development, Quality Assurance Area, and Logistics.

Video Tutorials
After login on the Group Business Platform with your User ID and password, the video tutorials will be available to you showing valuable tips and tricks for your daily tasks on the platform.

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Support Europe

AutoVision GmbH Wolfsburg

Service time
Monday to Friday between 8 AM and 6 PM (CET)

Contact
Phone: +49 5361 - 9 - 33099
b2bteam@vwgroupsupply.com

Support Americas

VW de México

Service time
Monday to Friday between 8 AM and 6 PM (local)

Contact
Phone: +52 222 - 230 - 9386
b2bteam-amerika@vwgroupsupply.com

Support Asia - India

VW India Pvt.

Service time
Monday to Friday between 7:00 AM and 5:30 PM (+3,5 hrs to CET in summer / +4,5 hrs to CET in winter)

Contact
Phone: +91 2135 - 669 - 300
b2bteam-asia@vwgroupsupply.com

Support Asia - China

Volkswagen China

Service time
Monday to Friday between 9:30 AM and 7:30 PM (+6 hrs to CET in summer / +7 hrs to CET in winter)

Contact
Phone: +86 10 - 6531 - 5910
b2bteam-asia@vwgroupsupply.com

Support Logistics Americas


(only suppliers for Audi Mexico)

Responsible for the applications WebEDI, TSB-Generator and the validation of the Global Transport Label as well as the Transport- and Shipment Documents

Service time
Monday to Friday between 8:00 AM and 4:00 PM (local)

Contact
Phone: +52 222 - 303 - 3933
b2b-logistics@vw.com.mx